Careers

About Us

Toucan Gaming is Louisiana’s fastest growing gaming and amusements provider. We’re set apart from others by our creative and ambitious team who’s focused on creating outstanding gaming experiences and developing the most profitable gaming locations. Our years of combined expertise in gaming, customer service and marketing give us the understanding and capability to put the right games in front of your customers.

Our unique total room and amusement packages further elevate the gaming experience to be unmatched by any other. Toucan Gaming uses the latest technology to offer real-time reporting, so you can watch trends and measure growth with confidence. We’re also proud to offer the fastest service response time by our local expert technicians.

Toucan’s sales and support is statewide, with offices in Shreveport and Lafayette. Whether you currently offer gaming in your business or are considering adding gaming in the future, our dedicated sales and compliance team members will be honored to help you through each step of the process.

Job Description:

Toucan Gaming is seeking a customer service-oriented, friendly, full-time Casino Associate to join our team. This role is responsible for the efficient operations of the casino and serving customers in a professional, courteous manner which results in repeat customers. The ideal candidate is detail-oriented, doesn't mind repetitive tasks, and is excited to be a part of a growing company.

Essential Job Responsibilities and Duties

• Offer outstanding Customer Service to all guests
• Offer beverage service and maintain and clean service counter
• Money handling and cashier duties
• Cleaning and basic casino housekeeping
• Documentation of end of day procedures (paperwork)

WE WANT TO HEAR FROM YOU IF YOU

• Pride yourself in providing excellent customer service
• Are reliable and punctual
• Honest and accountable
• Have the ability to work independently and in a team

Required Work Cards

• Identification that establishes the right to work in the United States.
• All Casino personnel which include, Operations Manager, Casino & Vault Managers and Casino Associates are required to possess a valid video draw poker employee permit.
• A valid state-issued driver’s license, identification card or U.S. Military identification card is required while working at the casino facility. Failure to maintain a valid Video Draw Poker permit or an identification card as mentioned above may result in suspension and up to termination of employment.

Machinery, Work Equipment, Programs, Software, Hardware Used

• Computer, phone, fax, copier and 10-Key calculator.
• Video Poker Machinery

TEAM MEMBER PERKS

Along with a competitive paycheck, you will also get to enjoy a full suite of benefits including:

• Vacation Time - Earn up to 2-weeks on your first year of employment
• Paid Holidays and Floating Holidays
• Medical, Dental and Vision Insurance
• 401(k) with company matching
• Life Insurance
• Opportunity for advancement

Pay: 30 days of training at $10/hr plus tips then increased to $11.50/hr plus tips AND BONUSES

#TLAGaming

Toucan Gaming is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Base Pay Range:

Toucan Gaming is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.